Customer Relations Officer
A Well Reputed Chain Restaurant
No. of Vacancies
Job Description / Responsibility
- Meet and greet customers upon arrival and departure.
- Organize table reservations, offer advice about menu choices and book parties in busy environment.
- Attract potential and new customers by answering product and service questions; well behavior; suggesting information about other products and services.
- Motivate staffs to deliver a high standard of customer services.
- Encourage customers to regular visit our restaurant.
- Ensure that all arriving customers are handled smoothly without unnecessary delay or discomfort to any customers.
- Identify additional sales opportunities to enhance revenue through making improvements to the running customer service method.
- Direct and control floors to ensure the highest levels of guest satisfaction.
- Perform other duties as assigned and needed.
- Masters/ MBA including graduate in hotel management/ hospitality from any reputed educational institution.
- Graduate in hotel management/ hospitality management with experience more than 05 years can also apply.
At least 5 year(s)
Additional Job Requirements
- Age At most 35 year(s)
- Only males are allowed to apply.
- The applicants should have minimum 05 years practical work experience in reputed Chinese/ Thai/ Indian Restaurants, Coffee shops and Hotels in the area of guest relation, customer service, customer care etc.
- Should have skills on negotiation, persuasion, supervisory, active listening and speaking.
- Must be customer service focused and a team player.
- Proficiency in CRM systems and
- Proven ability to work under pressure and for long time on Fridays/public holidays etc.
- Good communications skill in both English and Bangla, and should have proficiency in computer operations.
- Courteous, negotiation, persuasion, active listening and speaking skills.
- Ability to prioritize tasks & to manage workload using own initiative.
- Must be well organized, courteous, honest and sincere.
Niyogbarta.com Online Job Posting
Published On : 2017-01-08
No. of Vacancies : 0
Job Nature : Full Time
Experience : At least 5 year(s)
Age : Age At most 35 year(s)
Gender : Any
Job level : Entry Level
Job Location : Dhaka
Salary Range : Negotiable
Application Deadline : 2017-01-31
Category : Travel / Tourism / Hotel