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Category : Travel / Tourism / Hotel
Customer Relations Officer
A Well Reputed Chain Restaurant
No. of Vacancies
0
Job Description / Responsibility
  • Meet and greet customers upon arrival and departure.
  • Organize table reservations, offer advice about menu choices and book parties in busy environment.
  • Attract potential and new customers by answering product and service questions; well behavior; suggesting information about other products and services.
  • Motivate staffs to deliver a high standard of customer services.
  • Encourage customers to regular visit our restaurant.
  • Ensure that all arriving customers are handled smoothly without unnecessary delay or discomfort to any customers.
  • Identify additional sales opportunities to enhance revenue through making improvements to the running customer service method.
  • Direct and control floors to ensure the highest levels of guest satisfaction.
  • Perform other duties as assigned and needed.
Educational Requirements
  • Masters/ MBA including graduate in hotel management/ hospitality from any reputed educational institution.
  • Graduate in hotel management/ hospitality management with experience more than 05 years can also apply.
Experience Requirements
At least 5 year(s)
Additional Job Requirements
  • Age At most 35 year(s)
  • Only males are allowed to apply.
  • The applicants should have minimum 05 years practical work experience in reputed Chinese/ Thai/ Indian Restaurants, Coffee shops and Hotels in the area of guest relation, customer service, customer care etc.
  • Should have skills on negotiation, persuasion, supervisory, active listening and speaking.
  • Must be customer service focused and a team player.
  • Proficiency in CRM systems and
  • Proven ability to work under pressure and for long time on Fridays/public holidays etc.
  • Good communications skill in both English and Bangla, and should have proficiency in computer operations.
  • Courteous, negotiation, persuasion, active listening and speaking skills.
  • Ability to prioritize tasks & to manage workload using own initiative.
  • Must be well organized, courteous, honest and sincere.
Job Location
Dhaka
Salary Range
Negotiable
Other Benefits
Job Source
Niyogbarta.com Online Job Posting
Job Summary
Published On : 2017-01-08
No. of Vacancies : 0
Job Nature : Full Time
Experience : At least 5 year(s)
Age : Age At most 35 year(s)
Gender : Any
Job level : Entry Level
Job Location : Dhaka
Salary Range : Negotiable
Application Deadline : 2017-01-31
Apply Now,Send CV to E-mail : recruitment.hr.bd@gmail.com
Application Deadline : 2017-01-31
Company Information
A Well Reputed Chain Restaurant
Address : A Well Reputed Chain Restaurant
Web :
Business :
Category : Travel / Tourism / Hotel

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