Asst. Engineer, Customer Support
Triangle Services Limited
No. of Vacancies
Job Description / Responsibility
- Responsible for managing day-to-day operational support of the Cisco, H3C, 3Com, MikroTik, Linux, Windows environment.
- Perform to new server builds (MikroTik, Linux, Windows)
- Perform system, network, capacity and End User monitoring of production and lab system.
- Responsible to the implementation of support tools and resources to enhance the local and remote support capabilities.
- Responsible to implement and maintain system documents and operational procedures.
- Coordinate with other department to ensure quick service for any trouble.
- New Ticket creation from phone, email or other any source and distribute to concern department.
- End user switch/router configuration through remotely/physically.
- Troubleshoot technical related any issue to End user.
- B.Sc./ M.Sc. in Electrical & Electronics Engineering/ CSE/ EEE/ Telecommunication Engineering from any reputed university.
At least 2 year(s)
Additional Job Requirements
- Age 24 to 30 year(s)
- Only males are allowed to apply.
- Hands on experience with X86 hardware perform.
- Hands on management and tuning experience with Network Appliance.
- Familiarity with Mikrotik device, Google earth, GPS, IP Phone and IP camera, DVR and NVR device.
- Familiarity with the various flavors of the Windows, Centos and Linux operating systems.
- Strong People Management Skill and able to work under pressure, Advanced analytical and logical problem solving skill.
- Capable to manage customers in any situation.
Niyogbarta.com Online Job Posting
Published On : 2016-12-31
No. of Vacancies : 5
Job Nature : Full Time
Experience : At least 2 year(s)
Age : Age 24 to 30 year(s)
Gender : Any
Job level : Entry Level
Job Location : Dhaka
Salary Range : Negotiable
Application Deadline : 2017-01-28
Category : Customer/Call Centre